Terms of Service
Last updated: March 2, 2026
1. Service Description
Alite is a software-as-a-service platform that allows users to upload video recordings and generate AI-powered defect reports. Videos are processed using artificial intelligence to extract structured findings, issues, and action items.
2. Acceptable Use
You agree to use Alite only for lawful purposes. You must not upload content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable. You are solely responsible for the content you upload and the reports you generate.
3. Data Ownership
You retain full ownership of all content you upload, including videos and generated reports. We do not claim ownership of your content. You grant Alite a limited license to process your content solely for the purpose of providing the service.
4. AI Processing Disclosure
Videos you upload are sent to third-party AI providers (OpenAI) for transcription and analysis. By using the AI analysis feature, you consent to this processing. AI-generated reports may contain inaccuracies and should be reviewed before acting on them.
5. Payment Terms
Paid plans are billed monthly through LemonSqueezy. You may cancel your subscription at any time, and cancellation takes effect at the end of the current billing period. No refunds are provided for partial months. Prices are subject to change with 30 days notice.
6. Limitation of Liability
Alite is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.
7. Termination
We reserve the right to suspend or terminate your account if you violate these terms. You may delete your account at any time. Upon termination, your data will be deleted in accordance with our privacy policy.
8. Changes to Terms
We may update these terms from time to time. We will notify you of material changes via email or through the service. Continued use of Alite after changes constitutes acceptance of the updated terms.
9. Contact
For questions about these terms, contact us at eyal@userflowzz.com.